Heat Pump Repair in Livermore
Fixing Heat Pump Systems in the East Bay Region
Heat pumps work harder than traditional systems because they operate year-round for both heating and cooling purposes. This constant use means more opportunities for things to go wrong, and when a heat pump fails, you lose both your heating and your air conditioning at once.
Eagle Air has been repairing heat pumps in the Tri-Valley since they became a common feature in California homes, and our NATE-certified technicians understand the specific components and controls that make these systems distinct from standard furnaces and air conditioners.
Whether your heat pump won't switch between heating and cooling modes, is icing up in winter, or simply isn't performing as it should, we can diagnose and fix the problem. We service all major brands and have access to the diagnostic tools and technical support needed to repair modern variable-speed systems.
Emergency service is available 24/7 if your system fails outside of regular business hours.
Need heat pump repair in Livermore? Call (925) 605-7977 or contact us online to get started today.
The Reversing Valve: Your System's "Season Switch"
The secret ingredient that makes a heat pump different from a regular air conditioner is the reversing valve. This clever component redirects refrigerant flow, allowing your system to swap seamlessly between heating and cooling modes. If this valve fails, your heat pump may become "stuck," refusing to switch between seasons regardless of what you instruct the thermostat to do.
A stuck valve is often caused by a bad electrical part (solenoid) or internal pressure issues. At Eagle Air, we don't just guess; our technicians measure voltage and pressure differentials to figure out exactly why the valve isn't moving. Because this repair often requires handling refrigerant and precise brazing work, it is not a job for a general handyman. Our NATE-certified experts have the specific training to fix it correctly and safely.
-
“I forgot the name of the CSR who booked the call but I want to also give her a shout out for giving excellent customer service.”- Juanita J.
-
“He was in and out in less than an hour after inspecting and cleaning our heater system and informing us that everything looked fine. Highly recommend!”- Jeanhee H.
-
“Techs have given me good advice without selling me stuff I don’t need. Today’s service was with Tim, who was on time, friendly, and gave me great info.”- Collin S.
-
“Alejandro was very knowledgeable, professional, friendly and comprehensive in explaining every part of the service. We are so glad we are working with Eagle Air!”- Vivian W.
-
“The technician climbed in my attic and got it re-paired and working for me, same day and under 100 bucks.”- Gary C.
-
“I have had Eagle Air do prior work for me and it's always been done well with very competitive prices. Because of that, I signed up for their Platinum program.”- Paul A.
-
“I felt very confident about both his abilities and that his recommendations were fully honest and backed by knowledge and experience.”- Howard H.
-
“We are so glad we are working with Eagle Air and their team on our HVAC needs! Thanks to all of you!”- Vivian W.
-
“Both Timothy and Howard have completed the service maintenance for us on the furnace and the AC and have offered useful tips on how to keep the systems working properly.”- Carl W.
Defrost Board Logic
Heat pumps operating in cold, damp weather can develop frost on the outdoor coil. To remove this, the system enters a "defrost cycle," temporarily switching to cooling mode to heat the outdoor coil and melt the ice. A control board monitors time and temperature sensors to initiate this cycle.
If the sensors fail or the board malfunctions, the unit may turn into a block of ice, cutting off airflow and heat transfer. Alternatively, it might get stuck in defrost mode, blowing cold air into the house during winter. Repairing this involves troubleshooting the logic board and sensors to verify the system manages ice accumulation correctly without compromising indoor comfort.
Why our customers choose Eagle Air
-
Free EstimatesTake advantage of our free estimates, providing transparency and peace of mind for your HVAC needs.
-
A+ Better Business Bureau RatingRest assured with our A+ BBB rating, a testament to our commitment to customer satisfaction.
-
Eagle ExcellenceExperience Eagle Excellence with our high standards of service and attention to detail.
-
100% Satisfaction GuaranteeTrust in our team of experts who are dedicated to delivering reliable solutions tailored to your needs. We are so confident, we offer a 100% satisfaction guarantee.
-
Local, Family-Owned Since 1993As a local, family-owned business since 1993, we pride ourselves on personalized service and community commitment.
-
NATE Certified TechniciansOur NATE certified technicians ensure top-notch expertise and professionalism with every service call.
Common Heat Pump Issues
Eagle Air understands that the Livermore area frequently sees temperatures spike over 100°F, creating a "high cooling load" environment where air conditioning is a necessity rather than a luxury. This intense heat puts heavy stress on home cooling systems, and without proper care, homeowners often encounter specific performance issues.
Here are the most common issues that affect these systems:
- Short cycling. In high heat, a system that is too big for the house will turn on and off too fast, which means it fails to remove humidity from the air properly.
- Continuous running. If a unit is too small for the home, it will run nonstop without ever actually reaching the desired temperature.
- Dirty condenser coils. Skipping regular maintenance can lead to dirty coils, which need to be cleaned so the system can release heat efficiently.
- Refrigerant pressure issues. Incorrect refrigerant levels are a serious maintenance issue that can hurt the health of the system's compressor.
- Loose electrical connections. Electrical connections can wiggle loose over time and need to be tightened to ensure the system is safe from fire risks.
- Peak load failure. During extreme "heat storm" events, systems working extra hard can fail simultaneously, often requiring emergency repairs.
To avoid these headaches, Eagle Air focuses on "right-sizing" equipment to fit the home perfectly and performing thorough 16-point inspections. By investing in this kind of preventative maintenance, homeowners can extend the life of their system and lower their utility bills.
To schedule heat pump repair in Livermore, dial (925) 605-7977 or contact us online.